Thank you for choosing DAVIDSON TREE SERVICES LTD. Since we provide professional in-home garden maintenance services, not physical product sales, this policy primarily applies to service bookings, cancellations, changes, and refunds.
1. Service Description
DAVIDSON TREE SERVICES LTD provides the following services:
Plant trimming;
Hedge and shrub maintenance;
Lawn mowing and care;
Routine garden maintenance.
All services are arranged based on the customer’s booking request and are one-time services.
Due to the time-sensitive and labor-intensive nature of our services, the service order is considered complete once the service begins.
2. Refund Policy
We may offer a refund or fee adjustment in the following situations:
The service has not yet started, and the customer has given advance notice of cancellation;
The confirmed service cannot be provided due to reasons attributable to DAVIDSON TREE SERVICES LTD;
Special circumstances agreed upon by both parties.
Once the service has begun, refunds are generally not offered due to the investment of labor, time, and resources.
3. Cancellation of Appointment
If you need to cancel your appointment, please contact us as soon as possible.
We recommend that you notify us at least 24 hours in advance of any cancellations or changes to your service time so that we can adjust our work schedule accordingly.
Cancellations made without prior notice may not be eligible for a refund or service fee adjustment.
4. Refund Policy After Service Completion
Gardening maintenance services are affected by the following natural factors:
Weather changes;
Plant growth conditions;
Seasonal factors;
Garden environment differences;
We cannot guarantee the subsequent natural changes in the plants.
All services are completed according to the service content confirmed by both parties. No after-sales maintenance, free rework, or long-term warranty services are provided after the service is completed.
5. Service Issue Feedback
If you believe the service was not completed as agreed, please contact us as soon as possible after the service is completed and provide relevant explanations.
We will communicate and handle the matter according to the actual situation.
6. No Return Policy
Since we do not sell physical goods, therefore:
We do not accept returns of goods;
We do not offer product exchanges;
There is no refund process for physical goods.
This policy applies only to gardening home services provided by DAVIDSON TREE SERVICES LTD.
7. Contact Us
For any questions regarding refunds, cancellations, or service arrangements, please contact us:
📍 Address: 11a Mercat Green, Kinrossie, Perth, Scotland, PH2 6HT
✉️ Email: davidsontree@hotmail.com
☎️ Phone: +44 7415 962407
Thank you for your understanding and support of DAVIDSON TREE SERVICES LTD. We will continue to provide our clients with professional and reliable garden maintenance services.